DRAFTDraft, under review by our lawyer. The reviewed version will be part of your agreement.

Terms of service

Last changed 03.11.2026. A draft: the reviewed text will be part of your agreement.

1. The parties

[owner/lawyer: the legal name of the company that runs AeroViktros], [owner/lawyer: the registered address], [owner/lawyer: the company number (UIC / EIK) and VAT number] ("AeroViktros", "we") and the organisation that signs up for AeroViktros ("the company"). The person who accepts these terms for the company confirms that they may bind it.

2. The service

AeroViktros is web software for maintenance organisations and CAMOs: work packages, job cards, stamped steps, an NDT gate, stores to card, a numbered CRS, a customer portal, CAMO records, the dent & buckle chart and AI features, in the modules the company's plan includes. It records who signed, with which authorisation and when; whether an electronic stamp is accepted is for the company's MOE and its authority.

3. Accounts and access

The company's administrator creates the accounts of its people and gives each a role; the company is responsible for who it lets in and for keeping its certifying staff register current. Each person keeps their own password; nobody signs for another.

4. Availability and support

[owner/lawyer: the availability the service promises, and the support hours]

5. Price and payment

As agreed in the company's offer. [owner: the price list and payment terms]

6. The company's data

The company owns what it records. We process it only to provide the service, under the data processing agreement, which is part of these terms.
The company can export all its records at any time as a ZIP with a list of every file and its SHA-256 hash - not only when leaving.
After hand-over the company is responsible for keeping its records for the periods of Part-145.A.55 and of its CAMO's own rules.
The company is responsible for having the right to use the data it enters or imports, including references to and content from manufacturers' documents (IPC, SB, SL); AeroViktros does not supply manufacturer data.

7. Suspension and the read-only period

If the account is suspended (for example the plan ends and is not renewed), the company's records stay readable for 24 months: its administrator can sign in, read, print and export everything; nothing new can be added or signed. Charge during the read-only period: [owner/lawyer: charge during the read-only period]. Nothing is deleted automatically.

8. Ending the agreement and returning the data

Either party can end the agreement [lawyer: notice period and reasons]. The company's records are returned as the ZIP export. They are deleted only at the company's request, after it has downloaded a full export that is newer than its last record; billing records are kept for 10 years under the Accounting Act. [lawyer: what happens to the records when the company does not respond by the end of the read-only period - e.g. a final export kept for hand-over for N years, then deletion]

9. Liability

[owner/lawyer: liability: the cap and the exclusions]

10. Law and disputes

These terms are governed by Bulgarian law. Disputes: [lawyer: the competent court].

11. Changes

We announce a change to these terms before it applies [lawyer: how long before, and how the company can object].

Contact: office@aeroviktros.com.